Home / Return Policy


SLEAV™ is committed to making your smoke free experience lit, and we always want to keep it, as the kids say, one hundred.

SLEAV Units are hand assembled, and because of this factory defects can occur. We offer free returns or exchanges within seven days of receiving your order if you feel your product is defective.*

You can return your product for store credita different product, or a refund to the original payment method.  Please visit our Refund Portal to begin the process.

Please email info@mysleav.com with any questions.

Thank you,


*Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have original packaging
  • Returned items must have no visible signs of wear or use
  • Customer is responsible for return shipping costs